We are looking for a Senior IT Business Applications Analyst to join our team
Qualifications:
- 5-10+ years of related experience such as in financial systems, ERPs.
- Bachelor’s degree /Three-year Degree/Diploma in Computer Science, Information Systems, or a related field.
- Relevant experience supporting Practice Management applications at law firms is considered an asset.
- Proven experience in managing and supporting ready-made business applications throughout their lifecycle.
- Development experience with .NET, C#, Java, Python, Node.js, or other frameworks is an asset.
- Strong understanding of IT processes and methodologies, e.g. SDLC, Agile, and ITIL.
- Proficiency in analyzing business requirements, translating them into technical specifications, and coordinating with development teams.
- Solid understanding of application architecture, databases, and integration concepts.
- Excellent problem-solving and analytical skills, with the ability to think strategically and drive effective solutions.
Responsibilities:
- Oversee the implementation, configuration, maintenance, and support of assigned IT applications, ensuring they meets the needs of the departments’ processes and compliance requirements.
- Customize and configure IT applications to align with policies, workflows, and business requirements.
- Take ownership of assigned applications, including their overall performance, reliability, and alignment with business needs.
- Collaborate with IT teams to integrate IT applications with other systems and ensuring seamless data exchange.
- Assist in the development, training, and deployment of IT applications.
- Support the complete lifecycle of applications, including requirements gathering, design, development, testing, deployment, and ongoing maintenance.
- Collaborate with business stakeholders to understand their requirements, translate them into technical specifications, and ensure that applications meet their needs.
- Coordinate with vendors for application support, including managing service level agreements, incident resolution, and contract negotiations.
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