We are looking for a Customer Service Representative to join our team.
Responsibilities
- Provide accurate information about products.
- Analyze customer concerns and provide effective solutions to enhance their experience.
- Engage in upselling opportunities by recommending additional products based on customer needs.
- Manage the POS during shift to ensure accurate sales.
- Opening and or Closing procedures done accurately and efficiently after being fully trained.
- Stay updated on product knowledge to effectively communicate features and benefits to customers.
Skills
- Proficiency in English is required.
- Strong customer service skills with a focus on building relationships and ensuring satisfaction.
- Excellent verbal communication skills with the ability to articulate information clearly.
- Experience in sales or upselling techniques is advantageous.
- Ability to analyze situations quickly and provide appropriate solutions.
- Strong data entry skills with attention to detail for maintaining accurate records.
- Multilingual abilities are highly valued in our diverse customer base.
Join us as we strive to deliver outstanding service to our customers while fostering a positive work environment for our team members!
Wage starts at $17.40/hour with a competitive bonus structure to help meet sales goals having fun along the way!!!
Job Type: Part-time
Pay: From $17.40 per hour
Expected hours: 16 per week
Additional pay:
- Bonus pay
Benefits:
- Store discount
Schedule:
- Every Weekend
Education:
- Secondary School (preferred)
Experience:
- Cash handling: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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