We are looking for a Customer Service Representative to join our team.
Benefits:
- Opportunity to work for Canada’s fastest organically growing insurance brokerage.
- People-focused company culture.
- Tools & Resources – We’re tech-obsessed and proud of it. Our team has access to state-of-the-art tools and resources that are designed to make you work smarter.
- Training & Support – We’re serious about supporting you. Whether it’s new tech, mentorship, or on-the-job-training, BIG’s head office has everything you need to get growing.
Job Details:
- Able to identify and solve our clients changing insurance demands.
- Work from office (some remote/hybrid possible).
- Embody our values: Serve others and own it.
- Assist in fostering an energetic and positive working environment.
- Frequently communicate with customers via phone, email and other social media platforms.
- Listen to the customers needs and presents possible options.
Qualifications and attributes:
- Must have RIBO license in good standing.
- Minimum of 2 years experience in Customer Service roles in a brokerage environment.
- 2 years experience with power broker, Applied and insurance company portals.
- Must be from Durham area to be able to come to the Courtice office.
- Reliability.
- Attention to detail.
- Enthusiasm, energy and a positive attitude.
- A strong desire to educate and build solid relationships with clients.
- Excellent communication skills.
- Team mindset.
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