Responsibilities:
- Collaborate with the Transportation Billing Manager to ensure accurate billing allocations and invoice reconciliation across all transportation activities.
- Track and monitor invoice activity to ensure timely and accurate billing of transportation services.
- Assist in the development, monitoring, and actioning of key billing KPIs, identifying trends, and providing insights for process improvement.
- Conduct detailed analyses of billing data to identify discrepancies or potential errors, and work with relevant teams to resolve issues promptly.
- Maintain and update billing records, ensuring accuracy and compliance with established policies and procedures.
- Support the implementation and monitoring of billing best practices, including process improvements and system automation to streamline operations.
- Collaborate with internal teams, including transportation operations and finance, to ensure billing practices align with broader business objectives.
- Assist in preparing regular financial and operational reports related to billing, providing actionable insights to the management team.
- Support the investigation and resolution of customer billing disputes, working closely with customer service teams and external stakeholders when necessary.
- Stay updated on industry trends, regulatory changes, and best practices related to transportation billing and cost management.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Supply Chain Management, Business Administration, or a related field. Relevant certifications (e.g., Certified Billing Specialist) are a plus.
- Proven experience working in billing, cost management, or a related analytical role, preferably within the transportation or logistics industry.
- Strong familiarity with transportation billing processes and systems, including experience with transportation management systems (TMS) and financial software.
- Excellent analytical skills, with the ability to interpret billing data, identify discrepancies, and recommend corrective actions.
- Strong collaboration and communication skills, with the ability to work effectively across multiple teams and convey complex billing information in a clear and concise manner.
- Proficient in data analysis tools such as Microsoft Excel; experience with FileZilla, SQL or similar tools is a plus.
- Detail-oriented and proactive, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Knowledge of transportation billing regulations and standards is highly desirable.
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