Description
We are seeking a Receptionist to join our team located in Wayne, Pennsylvania. You will be pivotal in the smooth running of our front office operations, ensuring high-quality customer service and administrative support to our team. This role is fully on-site and offers a contract to permanent employment opportunity.
Responsibilities
- Assist clients in securely uploading their documents to the customer portal.
- Scan and manage incoming documents into the tax system.
- Answer and direct incoming phone calls in a friendly manner.
- Provide clerical support to partners and interns as needed.
- Ensure the office environment remains organized and efficient.
- Handle customer inquiries and resolve issues promptly.
- Monitor the secure portal and create project tasks for tax preparation and review.
- Use Microsoft Office Suite for various administrative tasks.
- Provide support to interns, guiding them through document upload processes.
- Maintain a fast-paced work environment, ensuring all tasks are completed in a timely manner.
Requirements
- Minimum of 3 years of experience in a receptionist or similar role
- Proficiency in Administrative Office and Administrative Assistance tasks
- Experience with Customer Portal and other Portals
- Ability to scan documents and manage scanned files efficiently
- Proficiency in Microsoft Office Suites
- Experience in answering inbound calls
- Familiarity with answering multi-line phone system
- Ability to perform clerical duties such as filing, typing, and managing incoming mail
- Willingness to provide clerical support to other departments as needed
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go.