The Human Resources Business Partner is responsible for providing a broad range of Human Resources and administrative support and is to be the first point of contact for HR-related questions from all levels of employees and leadership. This role is responsible for understanding overall HR processes and procedures and also manages various administrative tasks in an organized and efficient manner. This position is responsible for responding to requests and inquiries from internal and external sources as well as developing and maintaining positive relations with employees at all levels of the organization.
Education and Experience:
· Bachelor’s degree in Human Resources or related field of study
· Previous experience (2+ years) in Human Resources
· Previous experience providing Human Resources support to 100+ employees
· SHRM-CP preferred
Responsibilities:
· Serve as contact for leaders and team members for inquiries on policy, procedures, and other general HR questions
· Receive and respond to HR inquiries via telephone, email, or in-person, and complete with a high degree of accuracy and strict adherence to written procedures, while maintaining confidentiality of all HR related information
· Confidentiality and excellent interpersonal/diplomacy skills in dealing with employees at all levels of the organization
· Conduct employee relations investigations and escalate, as needed, to Director of Human Resources
· Complete exit interviews and analyze feedback
· Coach and provide guidance to leadership on the Organization’s policies
· Work with leadership to create and deliver performance management and corrective action counseling and documentation
· Create regular reports and presentations on HR metrics
· Promptly respond to and resolve employee questions about HR-related issues
· Assist with performance management planning and reviews
· Participate in and support training (virtual or in person), as needed