Room Service Server

JOB PURPOSE:

Provides service excellence to patients and guests in the selection of Room Service meals and nourishments utilizing the departmental nutrition software and the medical record to support communication and implementation of physician generated dietary orders. The Room Service Server will serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods and allergens. The Room Service Server is responsible for taking the patients meal order and the delivery of the meal to our CH inpatients in a room service setting. The RSS must share a passion for providing excellent customer service to our inpatients.

QUALIFICATIONS:

All job qualifications listed below indicate the minimum level necessary to perform this job proficiently:

LEVEL OF EDUCATION:

Minimum:

Preferred:

CERTIFICATIONS, LICENSES, REGISTRATIONS

Minimum: California Food Handlers Card within 7 days of hire or transfer into role.

Preferred: ServSafe Certificate

TECHNICAL REQUIREMENTS:

Minimum: Ability to read and write in English. Basic arithmetic skills. Computer skills sufficient to navigate Cottage’s intranet site and learn to use programs specific to the department. Basic knowledge and understanding of Microsoft Office

Preferred: Knowledge of therapeutic diets and nutrition software

YEARS OF RELATED WORK EXPERIENCE:

Minimum: 1 yr previous experience in hospitality or service industry

Preferred: 2 yrs previous experience in hospitality or service industry

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives – in the places they love.