Job Description
- Portico are currently recruiting for an organised and customer focused Welcome Host (Guest Experience Host), for a well-known institution in the West End.
- The institution offers business executives the opportunity to purchase a membership and in doing so enjoy the many benefits that they have to offer.
- This includes a place to work, meet, host clients, and network, as well as enjoying training sessions and seminars.
- The role of a Guest Experience Host will focus on making sure that everyone visiting this iconic location receives a friendly and attentive welcome.
- The main duties include meet & greet, site show arounds & inductions, meeting room management, providing assistance to VIP clientele & facilitating onsite events, training sessions & seminars.
Shift pattern: 40 hours per week. Shifts Mon-Fri between 8am – 8pm (am shift: 08:00-16:30/ pm shift 11:30-20:00)
Salary: £31,482
Qualifications
- The successful candidate will have strong attention to detail and must show good levels of flexibility and adaptability to manage differing client needs.
- They will be an passionate and motivated people person and will need to focus on building strong and lasting relationships with the clientele.
- Customer service experience is required for the role, preferably within a corporate setting.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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