About the job
The Inside Sales Executive, Practical Law promotes and sells Practical Law and CoCounsel solutions to new acquisitions through outbound telephone calls to new law firm customers within an assigned territory. You will be expected to meet/exceed sales and telephone activity target objectives as established. Additionally, the Sales Executive will be expected to meet/exceed a defined sales quota target targeting new customers. This position supports the efforts of the Small Law Firm organization within Thomson Reuters Legal by growing our Practical Law Solutions footprint. The Inside Sales Executive, Practical Law, is expected to manage inbound leads, prospect for new opportunities and consistently apply superior salesmanship to win competitive opportunities. This position calls for a high level of consultative and solution based selling.
About the Role:
In this opportunity as an Inside Sales Executive, Practical Law you will:
- Focus daily effort selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory
- Achieve and exceed company and personal sales and telephone activity goals through negotiations and product offering within set parameters
- Gather and log all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately
- Individually manage In-bound trial request leads and territory assignments
- Develop and deliver accurate sales forecasts
- Assume other responsibilities as required or requested by Inside Sales Management
Relationship Management:
- Build, maintain and enhance client’s experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service
- Work with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner
- Actively contribute to and works responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives (SE) Reps
- Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies
- Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.
- Actively participate in meetings, training sessions and individual professional development and skill building
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