Company Overview
At BioLife, we take pride in knowing that our work makes a difference in the lives of patients with rare diseases. While you dedicate your efforts to caring for our donors, we are committed to supporting you. We provide a meaningful purpose, a reliable team, opportunities for career advancement, and a comprehensive benefits package—all within a fast-paced and welcoming environment.
About the Role
Each day, the donors you interact with will inspire you. The high-quality plasma you collect plays a crucial role in creating life-changing medicines. In this role, a strong commitment to customer service and quality is essential. Reporting to the Plasma Center Manager, you will be responsible for donor screening and phlebotomy to support plasma center operations.
How You Will Contribute
- Answer phone calls, welcome donors, and ensure both donor and team safety.
- Conduct screenings for new and returning donors, recording vital signs and fingerstick test results.
- Utilize the Donor Information System, prepare donor charts, maintain accurate records, and manage donor compensation.
- Identify areas for operational improvement and suggest process enhancements in alignment with company procedures.
- Work various shifts, weekends, and holidays to provide continuous donor support.
What You Bring to Takeda
- High school diploma or equivalent
- Ability to walk and stand throughout the entire shift
- Availability to work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach overhead and below knee level
- Capacity to lift up to 5 lbs. regularly, occasionally up to 32 lbs., and rarely up to 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Due to potential bloodborne pathogen exposure (risk level 1), prolonged glove wear is required for 90% of tasks
- At least one year of experience in a customer service or patient-facing role is preferred
APPLY