Company Overview
Southwood Children’s Behavioral Healthcare, located in Pittsburgh, Pennsylvania, is a leading provider of residential treatment services for children and adolescents facing psychiatric challenges.
We offer specialized care for young individuals aged 4 to 18, providing a range of services including acute inpatient treatment, long-term residential care, community-based support, and educational programs. At Southwood, our goal is to create a safe, nurturing environment where children and adolescents receive the comprehensive care they need to heal, grow, and thrive.
Responsibilities
Purpose Statement
Provide medical or therapeutic care under the supervision of nursing or clinical staff to support patients in their recovery journey.
Essential Responsibilities
- Foster a safe, structured, and supportive environment for patients under the direction of a charge nurse or supervisor.
- Ensure patient safety by conducting timely observation rounds, which may include 15-minute checks, within-reach supervision, or one-on-one patient care.
- Maintain cleanliness and organization in patient rooms to promote a comfortable healing space.
- Assist patients with mobility, including lifting, transferring, turning, or repositioning as needed.
- Obtain and accurately document vital signs, height, and weight as assigned.
- Introduce yourself to patients and visitors promptly and respond to patient needs in a timely, compassionate manner.
- Engage with patients in therapeutic activities designed to support their treatment goals.
- Provide calm and non-threatening responses to distressed patients, seeking to understand and address their concerns.
- Utilize de-escalation techniques to help patients manage emotions and behaviors while assisting in seclusion and restraints when necessary.
- Monitor and reinforce positive behavioral changes, communicating observations and progress with the treatment team. Immediately report significant changes to the nursing staff.
- Support patients in applying skills learned from nurses, physicians, and therapists to enhance their physical and mental well-being.
- Ensure patient dignity, comfort, and privacy while assisting with personal care tasks such as bathing, grooming, dressing, feeding, and changing linens.
- Coordinate or provide transportation for patients as needed.
- Maintain reliable attendance and adhere to scheduled work hours.
- Follow established policies, procedures, and care standards.
- Clean and sanitize assigned areas, including patient equipment such as beds, IV poles, and wheelchairs.
- Accurately and promptly document patient care and clinical information in medical records.
- Collaborate with team members to support patient treatment and rehabilitation.
- Demonstrate a positive, empathetic, and professional attitude toward patients at all times. Address patient concerns with care and work toward resolution, prioritizing their safety and well-being.
- Communicate clearly and effectively with patients, families, visitors, and healthcare team members.
Additional Responsibilities
- Perform other tasks and duties as assigned.
Qualifications
- High school diploma or equivalent required.