Company Overview
Coffee is at the core of everything we do, and customer satisfaction is our driving force.
Our journey began with a simple vision: everyone should have the ability to brew the perfect cup of coffee at home. This belief remains at the heart of our mission today, which is why we are dedicated to delivering exceptional coffee, sip after sip.
To achieve this, we relentlessly pursue innovation. Our coffee experts search for the world’s most exclusive coffee varieties, carefully curating blends through a meticulous selection process. We continuously refine our coffee system, enhancing the way coffee lovers experience our products and shaping coffee culture on a global scale.
We are also deeply committed to making a positive impact. Our coffee is sourced from unique regions, where we collaborate with over 110,000 farmers through the Nespresso AAA Sustainable Quality™ program. Through long-term partnerships with organizations like the Rainforest Alliance and Fairtrade International, we support farmers in meeting high sustainability standards—ranging from water management and biodiversity to fair labor practices.
At Nespresso, we offer personalized services to our Club Members, including delivery, repair, customer care, and recycling programs. By engaging directly with coffee enthusiasts through our e-commerce platform, boutiques, and social media, we anticipate and fulfill their every need.
Additionally, we provide a comprehensive range of coffee machines and blends designed to meet the specific needs of top-tier hotels, restaurants, and business clients. Our Business Solutions ensure that companies can offer the perfect cup of coffee to employees, clients, and customers—every time.
About the Job
At Nespresso, people and specialty coffee are at the heart of everything we do. As part of our team, you’ll be empowered to inspire, care, take action, and innovate—unlocking your full potential while redefining what coffee can be.
As a certified B Corporation, we are dedicated to driving our triple bottom line—People, Profit, and Planet—by delivering an unparalleled coffee experience that uplifts our communities, suppliers, and farmers. With a growth-oriented mindset, we continuously set new benchmarks in global coffee culture. Quality, sustainability, diversity, and inclusion are fundamental to our identity and vital to our mission of creating meaningful change. Across our factories, boutiques, and office locations, Nespresso careers are filled with best-in-class opportunities for professional development and growth.
Reimagine what coffee can be. Reimagine what you can achieve. Let’s grow together.
Do you have a passion for coffee and a talent for delivering exceptional customer service? Join our team as a Coffee Specialist/Sales Associate and become the welcoming face of our retail boutique. In this role, you will guide and assist customers, providing an inviting experience that goes beyond selling coffee. Your expertise will help customers find their perfect coffee match, creating unforgettable moments with Nespresso.
WHAT’S IN IT FOR YOU?
- Competitive Pay – Plus quarterly bonuses for reaching team sales and service goals.
- Coffee Expertise – Gain in-depth knowledge about coffee and become a true coffee expert.
- Caring Culture – Nespresso fosters an environment where you can be your best, feel valued, and thrive. Join a supportive and collaborative team, participate in employee-led DE&I Resource Groups, and experience a workplace that’s as warm and inviting as a fresh cup of coffee.
- Growth & Development – At Nespresso, your career journey is yours to shape. You’ll receive personal development support and the empowerment to take charge of your professional growth.
- Purpose-Driven Work – As a B Corp, we see coffee as a force for good. Be part of a company that makes a meaningful impact on people and the planet.
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