Senior Project Manager – Billing & Medical Bills (Claims)

Essential Job Responsibilities & Duties

• Vendor Management & Collaboration: Establish and oversee vendor relationships, setting clear expectations, monitoring performance, and addressing concerns proactively. Lead vendor evaluations, contract negotiations, and performance reviews.
• Vendor Onboarding & Implementation: Work closely with the Procurement team to onboard and manage vendors, ensuring successful implementation of solutions that enhance Medi-Share member services and offerings.
• Clear & Effective Communication: Convey information concisely and effectively in both verbal and written formats, ensuring alignment with stakeholders at all levels of the organization.
• Meeting Facilitation: Lead structured and efficient meetings, ensuring key outcomes are achieved and follow-up actions are tracked to completion.
• Decision-Making & Accountability: Drive timely and informed decision-making while holding stakeholders accountable according to defined responsibilities.
• Risk Management & Mitigation: Identify potential risks early and develop proactive strategies to minimize impact across service lines.
• Escalation Management: Apply discernment to determine when escalation is necessary, ensuring timely resolution of critical issues.
• Project Tracking & Reporting: Generate accurate, concise, and timely project status reports in alignment with Project Management Office (PMO) standards.
• Business Analysis & Oversight: Guide Business Analysts in defining and tracking business requirements, ensuring deadlines are met.
• Resource Allocation: Define and manage resource allocation, balancing workloads and collaborating with service line managers to achieve project goals.
• Financial Oversight: Monitor project forecasts and budgets, explain variances, and apply earned value analysis to ensure fiscal responsibility.
• Change Control Management: Assess scope, cost, schedule, and opportunity cost impacts of project changes, ensuring alignment with business objectives.
• Strategic Decision-Making: Facilitate buy vs. build analyses in collaboration with operational and IT stakeholders to determine optimal solutions.
• Outcome-Driven Leadership: Partner with business leaders to drive projects with a focus on long-term success and impact.
• Continuous Learning & Business Insight: Deepen understanding of business implications for projects while applying expertise to steer initiatives toward successful outcomes.
• PMO Standards & Knowledge Sharing: Define and contribute to project management best practices, standards, and documentation within the Project Management Office (PMO).
• Mentorship & Leadership: Support the growth and development of Project Managers, fostering excellence within the organization.
• Portfolio Management & Optimization: Evaluate interdependencies across projects, determining optimal scheduling and resource allocation for portfolio success.
• Portfolio Modeling & Change Assessment: Assess the implications of project changes within the portfolio to ensure alignment with organizational goals.
• Commitment to Mission & Values: Actively contribute to the Christian mission and beliefs of Christian Care Ministry.
• Other Responsibilities: Perform additional duties as assigned.

Essential Skills & Abilities

• Project Scheduling Expertise: Proficient in creating detailed Gantt charts, including dependencies, milestones, and deliverables.
• Strong Communication & Vendor Relations: Exceptional verbal and written communication skills with the ability to influence and foster collaborative vendor relationships.
• Project Portfolio Management (PPM): Experienced in PPM software and vendor management tools.
• Self-Motivated & Organized: Thrives in a dynamic environment, maintaining strong organizational skills and attention to detail.
• Results-Oriented: Approaches challenges with urgency, energy, and enthusiasm, delivering results even in a matrixed organization.
• Adaptability & Teamwork: Works effectively both independently and as part of a team.
• Agile SDLC Knowledge: Familiar with Agile Software Development Life Cycle (SDLC) best practices.
• Business Acumen: Quickly learns and adapts to Christian Care Ministry’s business practices.

Core Competencies & Values

• Trust & Integrity: Foster an atmosphere of trust and assume positive intent in all interactions.
• Collaboration & Leadership: Inspire teamwork and lead with purpose, ensuring alignment with organizational goals.
• Commitment to Excellence: Uphold high standards of performance and continuous improvement in all initiatives.

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