Store Manager

Job Type: Full Time
Job Location: USA
Company Name: David's Bridal

Company Overview

Founded in 1950 as a single bridal salon in Florida, David’s Bridal has evolved into a premier international destination for weddings, proms, quinceañeras, and other unforgettable moments.

We specialize in helping you prepare for life’s most cherished occasions with stunning designs, premium fabrics, expert in-house alterations, and complimentary planning tools—all paired with endless inspiration.

Essential Job Functions

Customer Focus

  • Leads by example, fostering a customer-first culture across all roles.
  • Holds the leadership team accountable for active floor management, assigning shifts, reviewing performance, and providing feedback to ensure a five-star customer experience.
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors, and overall sales effectiveness.

Analysis & Decision-Making

  • Manages store payroll, ensuring expenses stay within the allocated monthly budget while accurately monitoring timesheets, shifts, breaks, and meals for all employees.
  • Drives the store’s success in achieving Total Monthly Income (TMI) Goals through strong leadership and operational excellence in both front-of-house and alterations.
  • Oversees inventory management, including special orders, receiving processes, layaway, stock adjustments, and merchandise quality control.

Performance Management

  • Communicates daily sales goals to the team and drives engagement through structured Chat Ins/Chat Outs.
  • Monitors individual team performance, conducting weekly performance discussions based on customer feedback and mystery shopping results, implementing action plans for improvement.
  • Develops a strong talent pipeline, ensuring the store remains fully staffed and filling open positions within 30 days.
  • Performs additional duties as assigned.

Education & Credentials

  • High School Diploma or higher.
  • Four+ years of retail management experience in apparel or specialty store environments.
  • Experience working with a computerized POS system.

Work Hours & Physical Demands

  • Flexible scheduling, including evenings, weekends, and peak business periods.
  • Ability to stand, walk, and perform physical tasks as needed.
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