Job description
Supermarket Assistant – Join Our Team Today!
Are you passionate about delivering exceptional customer service? As a Supermarket Assistant, you’ll be at the heart of creating a fantastic shopping experience. At Waitrose, we take pride in our Partner-led service and dedication to food excellence. Your role will be essential in ensuring customers return time and time again, trusting in our brand and commitment to quality.
Key Responsibilities of a Supermarket Assistant
- Stock Replenishment: Keep shelves stocked and products in the right place, ensuring customers always find what they need.
- Online Order Fulfillment: Prepare orders efficiently so our delivery drivers can bring groceries straight to customers’ doors.
- Waste Reduction & Quality Control: Monitor product dates and markdown items to minimize waste.
- Customer Support: Assist with checkouts, Click & Collect orders, and in-store inquiries.
- Store Maintenance: Maintain a clean and safe working environment, supporting general shopkeeping duties.
What We Look For in a Supermarket Assistant
- Strong Communication Skills: Ability to engage with customers and work collaboratively within a team.
- Customer-Focused Attitude: Passionate about delivering outstanding service.
- Adaptability: Willingness to support different departments and embrace a flexible work schedule.
- Retail Experience (Preferred): Prior experience in a customer-facing role is a plus.
- Interest in Food & Drink Trends: A passion for quality food products is highly valued.
Why Join Waitrose?
We’re more than just a supermarket—we’re a Partner-owned business where every employee has a voice and shares in our success. As part of the John Lewis Partnership, we’re committed to innovation, excellence, and a happier way of working. Our culture encourages growth, diversity, and collaboration, ensuring every Partner thrives.
Important Information
Some roles require pre-employment vetting, which will be discussed during the hiring process. Please complete any necessary documents promptly to avoid delays.
Join us today as a Supermarket Assistant and be part of a team that makes a difference!
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