Company Overview
Syncro is a powerful all-in-one business platform designed to help Managed Service Providers (MSPs) operate efficiently and profitably. Combining PSA, RMM, and remote access into a single, cost-effective solution, Syncro streamlines operations and enhances service delivery.
Our Values
- Customer-First Mindset: Always prioritize customer success and create meaningful value for them.
- Innovate with Agility: Adapt, experiment, and take strategic risks to drive progress.
- Deliver Results: Operate with urgency, focus, and accountability to achieve impactful outcomes.
- Collaborate Openly: Foster inclusivity by embracing diverse perspectives, ideas, and information.
- Act with Integrity: Commit to transparency, fairness, and doing what’s right.
- Celebrate Success: Recognize and appreciate achievements across the team.
Benefits at Syncro
- Competitive Salary: $131K–$184K USD (Targeting a midpoint of $158K USD).
- Remote-First Culture: We’ve been pioneers in remote work from the very beginning, with team members across the globe maintaining a strong work-life balance.
- Equity Appreciation Program: All employees participate in Syncro’s equity program.
- Unlimited PTO: Encouraging time off with a required minimum of two weeks annually to recharge.
- 401(k) Plan: Simple and hassle-free, with a 2.5% company match of your annual salary.
- Health Insurance: Syncro covers 95% of monthly premiums for employees and their dependents, offering low deductibles and out-of-pocket costs anywhere in the U.S.
- Parental Leave: Up to six weeks of paid leave to support new parents.
- Additional Perks: Ask us about pet insurance, flexible spending accounts, 100% employer-paid short-term disability, and ultra-remote work flexibility!
What You’ll Be Doing
- Lead product strategy with a strong emphasis on security, compliance, and risk management within the Microsoft 365 ecosystem, including Entra ID (Azure AD), Microsoft Purview, Defender, Intune, and other security and compliance solutions.
- Define and prioritize the product roadmap and requirements, crafting detailed user stories and acceptance criteria to guide development.
- Analyze security and compliance trends, identify gaps in Microsoft 365 security postures, and use data-driven insights to shape product decisions.
- Track key adoption metrics and business outcomes using telemetry and analytics to drive continuous improvement in security posture management.
- Collaborate closely with product design, engineering, and other stakeholders to develop secure, compliant, and scalable SaaS solutions.
- Work alongside product marketing to refine messaging, positioning, and go-to-market strategies.
- Provide thought leadership through technical content, product guides, feature announcements, and educational resources, emphasizing security best practices and industry trends.
What We’re Looking For
- 5+ years of experience in product management, specifically within B2B SaaS, with a focus on IT security, compliance, identity, or Microsoft 365 and Azure solutions.
- Deep expertise in Microsoft 365 security and compliance solutions, including Entra ID, Microsoft Defender, Purview, Sentinel, DLP, and Insider Risk Management.
- Passion for delivering exceptional user experiences with a security-first approach.
- Ability to translate technical capabilities into compelling customer stories, effectively tying product features to real-world value.