Remote Medical Billing Coder

Job Type: Full Time
Job Location: USA

Company Overview

Fair Haven Community Health Care (FHCHC) was founded in 1971 by community members and volunteers dedicated to establishing health services for the Fair Haven neighborhood. The organization was built on the belief that healthcare is a fundamental right for all, regardless of financial ability.

Committed to serving the communities of New Haven, Branford, and East Haven, FHCHC takes a comprehensive, patient-centered approach to healthcare. The center integrates medical, pharmacy, dental, and behavioral health services to provide holistic care for its patients.

Duties and Responsibilities

The Medical Billing Coder is responsible for performing billing and computer-related tasks, including patient and third-party billing, data entry, and encounter posting. Key responsibilities include:

  • Conducting follow-ups on outstanding accounts receivable (A/R) across all payers, including self-pay, and resolving claim denials.
  • Preparing and submitting accurate claims to various insurance providers electronically or via paper submission.
  • Managing the resolution of outstanding A/R and denials for all payer types, including self-pay.
  • Responding to inquiries from patients, FHCHC staff, and insurance companies regarding billing and account-related matters.
  • Identifying and resolving patient billing concerns.
  • Preparing, reviewing, and distributing patient statements while managing related correspondence.
  • Handling all communications related to insurance or patient accounts by reaching out to insurance carriers, patients, and other facilities to ensure maximum reimbursement and resolve billing issues.
  • Answering patient and insurance company inquiries regarding billing and statements.
  • Processing and posting payments from patients and insurance providers.
  • Reviewing clinical documentation and providing coding support to clinical staff as needed.

Qualifications

  • High school diploma or GED required, along with experience in medical billing.
  • Certified professional coding certificate required, with knowledge of third-party billing requirements, ICD and CPT coding, and general billing practices.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively as part of a team to serve patients.
  • Detail-oriented with the ability to work independently.
  • Bilingual proficiency in English and Spanish is highly preferred.
  • Experience with FQHC and EPIC systems is desirable.

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