Job Overview
Jet Pet Resort, a top-rated pet boarding and daycare facility, is looking for a Front Desk Associate to join our growing team! With 47 luxury suites and expansive indoor and outdoor play areas, we are committed to providing the highest level of care for pets. If you have a passion for animals and excellent customer service skills, this is the perfect role for you! This on-site position is located in North Shore, BC, with shifts from 9 AM – 5 PM, 2-3 days per week.
Why Join Jet Pet Resort?
- Work in a fun, pet-friendly environment alongside an enthusiastic team
- Competitive pay starting at $17.40/hr + tips
- Career growth opportunities in a rapidly expanding company
- Paid training, industry-related courses, and leadership development
Key Responsibilities
Front Desk Associate Responsibilities
- Welcome clients and guests with a warm, professional demeanor
- Provide exceptional customer service, including check-in/check-out procedures
- Handle reservations, estimates, and booking negotiations
- Maintain clear communication with clients through phone, email, and social media
- Assist with social media updates, including posting photos and videos
- Address customer inquiries and resolve concerns professionally
- Give facility tours to potential clients
- Keep accurate records of client and pet information
Qualifications & Skills
What We Look for in a Front Desk Associate
- Strong communication, organization, and multitasking abilities
- Prior customer service or sales experience is required
- Must LOVE pets – prior experience caring for dogs and cats is a plus
- Ability to work independently and take initiative
- Pet & Human First Aid/CPR certification (or willingness to obtain)
- VOA or similar qualifications are an asset
Apply Now – Join Our Team as a Front Desk Associate!
If you’re passionate about pets, detail-oriented, and love working with people, apply today to become a Front Desk Associate at Jet Pet Resort!