Company Overview
RAYUS Radiology is a leading national provider of advanced diagnostic and interventional radiology services, revolutionizing the field by making radiology a crucial first step in diagnosis and treatment. With a team of over 2,000 professionals and more than 400 affiliated radiologists, we are dedicated to delivering clinical excellence in communities across the U.S. Our commitment is rooted in compassionate, safe, and cost-effective care, along with exceptional service to both referring providers and patients.
As a premier provider of high-quality radiology services, RAYUS offers a wide range of diagnostic procedures, including MRI, PET/CT scans, and minimally invasive interventions such as interventional and vascular services, injections, and biopsies. These services are available through our growing national presence, with 140 centers and short- and long-term hospital partnerships in all 50 states.
Currently, we are involved in more than 150 clinical trial protocols and manage and distribute over 75 million images annually across various modalities. This places us at the forefront of the transition to personalized, targeted medicine in the U.S.
RAYUS Radiology is built on the foundation of brilliant medicine, a brilliant team, cutting-edge technology, and unparalleled services, all aimed at delivering the highest level of patient care.
Essential Duties And Responsibilities
(85%) Scheduling
- Answers phones and handles calls in a professional and timely manner
- Maintains positive interactions at all times with patients, referring offices and staff
- Schedules patient examinations according to existing company policy
- Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
- Ensures all patient data is entered into information systems completely and accurately
- Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
- Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
- Maintains an up-to-date and accurate database on all current and potential referring physicians
- Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
- Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
- Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
- Pre-certifies all exams with patient’s insurance company as required
- Verifies insurance for same day add-ons
- Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
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