Company Overview
Robert Half, the world’s first and largest specialized talent solutions firm, bridges the gap between top companies and highly skilled professionals. We provide contract, temporary, and permanent placement services across various fields, including finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Recognized on Fortune’s lists of the World’s Most Admired Companies and 100 Best Companies to Work For®, as well as Forbes’ Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Listed on the New York Stock Exchange under the symbol RHI, we are also a proud member of the S&P 500 index.
Job Description: Data Entry Clerk (Temporary – 1 Month)
We are looking for a meticulous and detail-oriented Data Entry Clerk for a one-month temporary assignment with our client in Latham, NY. This role involves analyzing customer data from a CRM system, managing Excel spreadsheets, and facilitating internal communication with key stakeholders.
Key Responsibilities:
- Review and organize customer data extracted from the CRM system.
- Develop and maintain Excel spreadsheets to compile and report customer insights for the Vice President.
- Assess email communications to determine why customers switched to competitors and track contract completion statuses.
- Accurately enter and update customer information in Excel spreadsheets.
- Conduct research to locate former client details for data entry and reporting.
- Support efforts to identify trends related to customer retention and churn.
Requirements:
- Proficiency in Microsoft Excel, including spreadsheet management, formatting, and data analysis.
- Strong attention to detail and accuracy in data entry.
- Ability to review and interpret email communications effectively.
- Excellent organizational and time management skills to meet deadlines within the one-month timeframe.
- Familiarity with CRM systems is a plus but not required.
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