Visual Merchandiser (Full-Time) – Oxford Street

Job Type: Full Time
Job Location: England
Company Name: New Balance

About New Balance

Founded in 1906, New Balance started as a small, one-man operation built on the belief that “we were born to move.” Over the years, we have grown into a global brand, selling footwear and apparel in over 120 countries and employing more than 8,000 associates worldwide.

From the beginning, our mission has been to support athletic performance with an unwavering commitment to quality and craftsmanship—setting the benchmark for comfort and fit in an industry often driven by trends.

While we take pride in our rich history, lasting over a century, we are not a company that stands still. Whether pioneering new style trends, advancing our manufacturing techniques, or developing state-of-the-art facilities, we embrace innovation with a fearless, independent spirit. As the only major privately held footwear company, we have the freedom to challenge norms, push boundaries, and continuously redefine what’s possible.

However, success isn’t just about doing things our way—it’s about doing them the right way. We invest in our people, just as they invest in us, fostering a culture of integrity, teamwork, and continuous growth. Beyond business, we are deeply committed to giving back, supporting our communities through philanthropic initiatives and engagement programs.

At New Balance, we believe that when we work together, we become greater than the sum of our parts—and that’s what drives us forward.

Visual Merchandiser – Flagship Store

Who We Are

Since 1906, New Balance has been committed to empowering people through sport and craftsmanship, creating positive change in communities worldwide. We embrace innovation with confidence, challenging conventions and pushing boundaries. Our culture fosters inclusivity and respect, where every associate feels valued, and leaders and creatives are inspired to shape the future through bold action today.

Job Mission

As a Visual Merchandiser, you will play a key role in delivering an exceptional brand experience within our flagship store. You will be responsible for maintaining best-in-class visual merchandising (VM) in line with regional and global guidelines, ensuring our store reflects the New Balance brand identity. Reporting to the Flagship Visual Merchandising Coordinator, you will also analyze sales figures and key performance indicators (KPIs) to drive commercial success.

Key Responsibilities

  • Ensure high-quality execution of visual merchandising and brand presentation.
  • Implement promotional and commercial activities, including monthly VM floor sets, in a timely and effective manner.
  • Collaborate with the Department Manager to review sales performance and store KPIs, identifying areas for improvement.
  • Organize and display new product launches in accordance with seasonal visual guidelines.
  • Monitor product availability and sell-through rates, adjusting displays in coordination with the Store and Department Managers.
  • Maintain and update mannequins and visual displays to align with brand standards.
  • Set up and break down in-store promotions as required.
  • Manage and maintain in-store marketing materials and POS displays.
  • Train and coach store associates on visual merchandising best practices and brand aesthetics.
  • Provide product knowledge updates to ensure staff aligns with regional and global directives.

What You’ll Need to Succeed

  • At least one year of experience in visual merchandising.
  • Ability to analyze retail KPIs and use insights to drive sales and presentation strategies.
  • A team-oriented mindset with strong collaboration skills.
  • Passion for New Balance Lifestyle and an affinity for the brand.
  • Willingness to work early mornings to implement store updates before opening.
  • Flexibility to work weekends and holidays as required.

What We Offer

  • Competitive compensation package.
  • A supportive, inclusive, and diverse work environment.
  • Opportunities for growth and professional development.

Equal Opportunity Employer

New Balance is dedicated to fostering an inclusive and diverse workplace. We provide equal opportunities to all applicants, regardless of age, disability, race, religion, gender, sexual orientation, or any other protected characteristic. If you require any reasonable accommodations during the recruitment process, please let us know so we can support you accordingly.


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