Company Overview
We’re a health and social care charity. We help people with challenges including drugs and alcohol, housing, justice, health and wellbeing.
About the job
Join Us and Make a Difference!
At Change Grow Live (CGL), we’re not just a leading national charity—we’re a team of passionate individuals dedicated to transforming lives. We combine evidence-based practices with compassion to create services that empower individuals and that are deeply rooted in the local community.
Now, we’re excited to launch our new Specialist Smoke-Free Service, and we’re looking for a dedicated Data Administrator to join this new team. This role is based in Bromley, a vibrant and diverse community where you will play a crucial role in supporting the operational success of the Specialist Smoke-Free Service.
As a Data Administrator, your work will ensure that accurate data collection, efficient administrative processes, and robust reporting systems drive the delivery of high-quality, impactful service.
Key Responsibilities
- Support the Management Team by maintaining efficient administration, IT, and telecommunication systems.
- Be the go-to person for all data-related matters, providing clear advice, reports, and information.
- Manage an electronic filing system to ensure client data is organised and accessible.
- Maintain accurate and comprehensive client records and data collection.
- Assist in the development and upkeep of Quit Manager, our specialist data system.
- Collate and submit regular data and performance reports to support service goals.
- Handle calls and correspondence from service users, external agencies, and staff with professionalism and empathy.
- Actively contribute to the monitoring, evaluation, and improvement of the service.
- Engage with service users to gather feedback for ongoing service development.
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