Company Overview
Millennium Hotel Salalah is a unique new city hotel resort concept, situated North of Salalah in the area of Al Saada, just a few kilometres from the beach and the mountains and only 15 minutes by car from the Salalah Airport. This exclusive resort catering to both leisure and business travellers is reputed for its refinement, considerate service and attention to details. Enjoy the comfort of our 286 elegantly appointed rooms, suites, apartments, chalets and villas – all offering incredible views overlooking the city, mountain and even the sea. The recreation facilities include a gym, river pool, kids play ground area and spa. Designed with the utmost care to ensure privacy and tranquillity for every guest, the spa complex features multiple treatment rooms combining massages and nutrition’s programmes along with a freshwater pool, saunas, steam rooms, hairdresser for men and beauty salon for women.
About the job
As a Restaurant Manager at Millennium Resort Salalah, Oman you play a pivotal role in overseeing and optimizing all aspects of restaurant operations. Your responsibility is to ensure the achievement of optimal results, aligning with departmental targets, policies, and procedures.
Key Job Responsibilities
- Supervise and deliver excellent guest service, adhering to hotel standards to ensure overall guest satisfaction.
- Identify training needs and develop training plans to uphold service standards.
- Plan and conduct monthly on-and-off-the-job training sessions to enhance colleagues’ knowledge and maintain service standards.
- Participate in daily briefings and meetings, ensuring effective communication within the team to address guest inquiries.
- Actively engage in the restaurant’s promotional activities and create new promotions to attract guests and meet revenue targets.
- Prepare duty rosters based on forecasts to ensure adequate staffing for operational requirements.
- Evaluate team performance and initiate promotions or internal transfers as needed.
- Address and resolve guest complaints directly or consult with the Head of F&B to ensure guest satisfaction.
- Conduct training on personal grooming standards and monitor weekly checklists to maintain a professional appearance.
- Monitor hygiene and cleanliness standards in the restaurant, ensuring upkeep of all service equipment according to hotel standards.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.