Company Overview
Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right. Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders. But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys.
Overview
This role is a great opportunity to work in an exciting area of HR and be part of a team where you will be able to see your work have a tangible impact on colleagues across the business. You will work on range of tasks and projects pan-TfL alongside other specialist colleagues who are passionate about developing and supporting everyone to achieve their work ambitions. You will play a big part in helping TfL to develop practical solutions that enable us to build a colleague empowered performance and talent management culture, underpinned by great inclusive leadership capability.
As an Organisational Development & Talent Manager you will report to the OD Lead and be part of the Chief People Officer directorate. In this role you will be responsible for applying expertise to the design and development of practical initiatives, frameworks, and practices that supports building a high performance culture that enables our people to thrive and innovate in order to meet current and future business requirements.
Key Accountabilities
As an Organisational Development & Talent Manager you will be accountable for:
- Lead and project manage the successful delivery of TfL’s Learning and Development working with a range of stakeholders across the business
- Contribute to embedding our approach to performance and talent management, particularly with for non leadership colleagues
- Work with a range of stakeholders to develop and embed development and career pathways across a range of professions
- Promote and embed our mentoring offerings
- Ensure our innovative organisational development initiatives deliver measurable business objectives and drive a higher performing organisation, ensuring integration of structure, capability, systems, processes and culture
- Interpret available internal and external data and use outputs from the analysis to identify a range of organisational development interventions Managing the development and execution of diagnostic tools to assess organisational capability and explore action to inform talent identification / leadership development e.g. Readiness Model, Career Conversations
- Establish, and maintain networks with external organisations to ensure up to date knowledge of assessment trends/ initiatives
- Support and embed TfL’s organisational values within the wider delivery of TfL’s colleague strategy and approaches to Talent
- Contribute to making TfL a great place to work for everyone
Skills, Knowledge And Experience – All Essential Unless Otherwise Stated
- Have experience of developing behavioural and / or competency frameworks and supports in the embedding of these frameworks to drive organisational performance
- Experience of delivering successful organisational development policy and practices including talent in a large, complex and highly unionised organisation
- Experience of development of organisational development interventions to improve capability, behaviours and culture
- Experience in an equality and inclusion environment in a complex organisation with a proven ability of bringing about changes to support an equality and inclusion agenda
- Knowledge of external developments and best practice in organisational development and leadership development
- Strong relationship building skills
- Ability to gather data from a variety of sources and provide effective insight and analysis to inform credible conclusions and influence business units and the people strategy
- Ability to apply organisational development theory into practical applications that align and integrate with our strategies, systems, practices and other organisational goals
- Ability to develop and embed behavioural and / or competency frameworks
- Ability to manage mid-level projects and apply expertise to provide business advice to managers and executives
- Possess facilitation skills to support learning interventions with a range of stakeholders and audiences
- Holds MSc in Organisational Psychology/Behaviour or equivalent is desirable
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