Company Overview
AestheticsPro is here to fundamentally improve medical spa business performance for practitioners and owners, and the customer experience and lives of their clients. The complete HIPAA Cloud Compliant solution for modern medical spa management and growth. Our SaaS product addresses all facets of your business, including booking and scheduling, EHRand E-records, merchant services, and marketing campaigns and management. Create a competitive edge today by optimizing your operations and growing your practice with AestheticsPro.
About the job
As an industry leader, AestheticsPro has been providing medical professionals with industry specific, cloud-based aesthetic software for over 16 years! We call ourselves the Best Team Ever, with our values being driven through team-oriented environments and transparent communication. We build open and honest relationships taking the time to uplift our team through trust and accountability and we support an environment where innovative thinking is given a voice, a direction, and in such we have created an inclusive culture where the TEAM and the organization are synonymous.
Are you passionate about designing and maintaining high-performance, secure IT infrastructure? We’re seeking a Lead Infrastructure and Security Engineer to oversee and optimize data center-class equipment supporting both production and development services across multiple locations.
In this role, you’ll take charge of designing and forecasting capacity, engineering and maintaining critical systems, and ensuring robust perimeter security and application performance. From virtual and physical servers to identity and access management, Storage Area Networks (SAN), backup and recovery systems, and private networks, you’ll have a hand in shaping our infrastructure to meet current and future demands.
You’ll need a deep technical skill set coupled with strategic thinking, and hands-on expertise to drive long-term technology plans and manage day-to-day operations. As a leader in the Development Operations Team, your contributions will directly inform company policies, standards, and processes while ensuring the overall health of the AestheticsPro Platform.
Responsibilities
Asset Management: Maintain an accurate inventory of IT hardware, software, and associated documentation for all data center-class assets.
Vulnerability Management: Advance the company’s vulnerability and patch management program to ensure infrastructure security and reliability.
Incident Response: Serve as Tier 2 and Tier 3 support for escalated incidents, ensuring prompt and effective resolution.
Service Management: Adhere to IT service management processes to uphold quality and efficiency.
Project Management: Define project scope, budget, and timelines while ensuring deliverables are met with precision.
Strategic Recommendations: Present long-term technical recommendations to enhance infrastructure, hosting platforms, and capacity growth.
Tactical Planning: Manage short-term infrastructure plans and provide updates in weekly meetings.
Infrastructure Stability: Ensure a secure, trusted, and stable hosting platform that supports business objectives.
Policy Development: Assist in refining best practices, policies, and procedures to drive operational maturity.
Goal Achievement: Consistently meet company objectives in a timely, cost-effective manner.
We’re seeking an individual with:
A passion for infrastructure design, capacity planning, and technology innovation.
Hands-on experience with perimeter security firewalls, application load balancers, virtual and physical server systems, identity and access management, SAN, backup systems, and private networks.
Strong technical acumen to manage a broad scope of IT functions and services.
A collaborative mindset to influence and shape company-wide standards and processes
A proactive approach to problem-solving and achieving results.
Required Education & Experience:
Bachelor’s degree from an accredited college or university with major coursework in data science, information technology, web development, computer science, or related field and 4 years’ experience working within Information Technology (work experience may substitute)
Eight (8) years of experience configuring, maintaining, and supporting firewalls, Web Application Firewalls, and Load Balancers
Eight (8) years of experience as a Systems Engineer managing a virtual Microsoft server hosting environment
Six (6) years’ experience configuring, maintaining, and supporting network routers and switches.
Six (6) years’ experience directing and managing IT projects
Desired Education & Experience:
Master’s degree from an accredited college or university with major coursework in data science, information technology, web development, computer science, or related field
IT Certifications (ITSM, Microsoft, Cisco, PMI, ISC, etc.)
Demonstrated experience configuring and maintaining a Security Incident and Event Monitoring (SIEM) solution.
Managing security, systems, and network infrastructure for SaaS solutions
Additional Details
This is a hybrid role. You must be able to work from our office located in Olympia, WA 1-2x a week.
Applicants residing within 30 Miles of Olympia/Lacey, WA preferred.
Benefits & Compensation:
Full-time Salary Position | $90,000 – $130,000 annually
Medical, Dental and Vision
AD&D, Short/Long-Term Disability
Paid Time Off, Paid Holidays including a Personal Leave Day, we support work/life balance!
401K with Employer 4% Match
Employee Assistance Program
Identity Theft Protection through IDX
Professional Development Reimbursement Program
Work from Home/Hybrid Opportunity and Employer Provided Computer & Mobile Phone
Monthly reimbursement for home internet service
Promotional opportunities and unlimited potential for upward mobility!
Equal Opportunity Employer
AestheticsPro is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All candidates must be a U.S. Citizen or able to work in the U.S. and able to pass a federal background check.
How to Apply:
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