Company Overview
ZoomInfo (NASDAQ: ZI) is the go-to-market platform that helps businesses find, acquire and grow their customers. ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com Specialties: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.
About the job
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
What You’ll Do:
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- Architect Admin and End-user Onboarding Flows: Partner closely with UX, your scrum team, and other Apps and platform teams integrating into the Platform. Have a clear vision and relentlessly eat, breathe, and sleep the optimal way to get new and existing users to maximize their use of ZoomInfo
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- Grow Daily and Monthly active users: Created automated user loops that remind users of ZoomInfo’s value and draw them back to the platform
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- Guide users to ideal journeys: Build training bumpers in the product that lead people to the ideal and most efficient conversion journeys
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- Design effective upsell experiences: Build the experience that presents the right upsell offers based on engagement data to drive additional revenue
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- Set Vision and Roadmap: Develop a compelling vision and roadmap for product growth, aligning with departmental and company-wide objectives
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- Engage Key Stakeholders: Collaborate regularly with internal teams and external customers to understand their needs for Admin and user onboarding, including working closely with our Product Marketing, Customer Marketing, and CX teams
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- Define and Analyze Metrics: Identify essential metrics, set up tracking, analyze data, and translate insights into impactful initiatives that enable growth
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- Lead Cross-Functional Teams: Coordinate engineers, data scientists, and stakeholders to deliver superior GTM platform experiences and onboarding solutions
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- Communicate Effectively: Regularly provide written updates to stakeholders, including executives, on the strategies, progress, and impacts of the Platform Experience
What You’ll Bring:
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- Seasoned Professional with 5+ years of product management experience, specializing in user acquisition, activation, engagement, and retention
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- You are customer-centric and dedicated to delivering excellent experiences for all customers, internal and external. Have engaged directly with customers to gather real-time feedback. Can analyze data usage patterns and meeting recordings to remove friction with onboarding, and improve speed to value via easy setup
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- Ability to convey complex concepts and strategies clearly and effectively to diverse audiences. You are skilled in developing compelling narratives, crafting detailed technical requirements, and communicating roadmaps and cross-functional plans
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- Business Impact Driver, with a proven track record of driving measurable business outcomes through user onboarding initiatives. Expertise in rallying around key performance indicators aligned with company goals, connecting daily activities to long-term business impact
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- Strong product intuition informed by data insights, using tools like Amplitude and Tableau, heavily relying on data analytics to guide product decisions
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- Enthusiasm in reviewing and collaborating on technical design documents, and partnering with engineering teams to develop and implement innovative, high-performance data solutions
How to Apply:
APPLY