Company Overview
Cadence is a health technology company helping the nation’s most patient-centric health systems deliver more consistent, proactive healthcare every day. Cadence’s Remote Patient Care solution couples powerful new technology with clinical excellence, providing its patients a precise and personal level of care all outside of the four walls of the hospital. At Cadence, we aim to exceed the expectations of our patients, clinicians, and partners every day. Our team values trust and autonomy, and we empower one another to make decisions, solve problems and build something better. We give clear, candid feedback with the utmost honesty and encouragement. If you’re interested in joining us, explore opportunities at www.cadence.care. *Note that in all Cadence videos posted on this page, testimonials are those of real Cadence patients who have not been compensated and voluntarily provided their statements and opinions. Patient results and experiences with Cadence may vary and are unique and individual to each patient.
About the job
Across the United States, 6 in 10 adults – or 133 million Americans, live with one or more chronic conditions. Chronic disease is today’s leading cause of death and disability in the US and the leading driver of the nation’s $4.1 trillion in annual healthcare costs. Patients who live with chronic conditions require far more touch points than our primary care physicians have time to deliver and the result is countless health emergencies and costly ER visits that could be prevented. Workforce shortages and lack of technologies make it difficult to give patients the attention they need.
At Cadence, our mission is to deliver life-changing care to over one million patients living with chronic disease by the end of the decade. We mitigate the impact of chronic disease by using technology and a world-class clinical team to remotely monitor, manage, and support patients at home. Together with our growing network of health system partners, we deliver guideline-directed care to tens of thousands of patients today while producing best-in-class clinical outcomes.
The Cadence Health team seeks a Health Coach, Medical Assistant to help provide patient care remotely alongside our Registered Nurses and Nurse Practitioners.
This role will be required to work Mon-Fri 8 am-5pm within a candidate’s local time zone.
WHAT YOU’LL DO:
Support delivery of health care to patients by performing a variety of activities and procedures which are prescribed by and performed under the direction of the Cadence Nurse Practitioner and Cadence clinical policies and procedures.
Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.
Conduct comprehensive assessments of patients’ health status, lifestyle behaviors, nutritional habits, and readiness to change.
Help patients execute on their personalized care plans and goals, focusing on behavior modification, nutrition, physical activity, and self-management strategies.
Monitor patients’ progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.
Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies.
WHAT YOU’LL NEED:
Active Certification as a Medical Assistant from an accredited association. (AAMA, NCMA, NHA, NCCT, AMT, NCCA)
5+ years of experience as a Medical Assistant.
To ensure that our clinicians have the necessary tools for a successful remote work environment, home office setups must have consistently stable wifi with strong upload and download speeds. A wifi speed test is required before participating in the interview process to verify that these standards are met.
Highly skilled in behavioral-based coaching.
Possesses excellent clinical acumen and competency in patient assessment.
Excels in patient support and delivers a high level of service.
Demonstrates a consistent track record of attendance and adherence to work schedules.
Exceptional written, verbal, and interpersonal communication skills.
Demonstrates reliability in meeting deadlines and fulfilling job duties.
Works effectively with minimal supervision and is consistently punctual.
Prior experience working in a high-growth, fast-paced startup environment while maintaining high clinical standards.
Experience in patient education for individuals managing chronic conditions.
Experience in supporting patients remotely is a plus.
Tech-savvy and capable of working with multiple systems.
WHO WE ARE:
At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients’ health. We believe that all chronic disease patients – regardless of zip code – deserve access to the best possible care.
Care is at the core of everything we do.The most important people at Cadence are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at Cadence is reliable, responsive, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we all want for our own family members.
At Cadence, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even better service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at Cadence! Together, we’ll make a meaningful impact on the lives of those we serve.
WHAT YOU’LL GET:
Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.
Company culture all about impact, shared growth mindset, empowerment, and integrity
An opportunity to help improve the quality of life of millions of Americans
Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
Competitive salaries
Medical, dental, and vision insurance
TelaDoc (virtual primary care), and TalkSpace (online mental health services) memberships
Discounted Peloton memberships
Competitive PTO
401K and 401K match
Onboarding stipend for remote equipment and home office setup
Paid Parental Leave
Charitable Donation Match program
Expected compensation range: $20-$22 per hour ($45k-$55k OTE)
Location: Remote
How to Apply:
APPLY