Company Overview
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
About the job
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Hybrid – Denver, Austin, Washington D.C., Seattle, New York, Atlanta, Toronto
Role Summary
We are looking for an extremely technical Product Manager for our SASE device client, Cloudflare WARP, the primary end user onramp for our Cloudflare One business. You will lead all efforts related to both the desktop and mobile client, partnering closely with engineering, sales, customers, support and design.
Role Responsibilities
In this large and highly visible role, you will shape the Cloudflare WARP product as it relates to our Zero Trust SASE business. You will work to ensure the client software, which sits on the devices of millions of users, is inclusive and accessible to all. You will solve problems that have wide impact and significance, shaping the future of security on the Internet.
We operate with very small teams of highly motivated, technical, and experienced engineers. You need real world experience shipping and supporting applications on all major platforms (Windows, macOS, Linux Android, iOS), what deployment of software looks like in large enterprises, and the ability to help customers troubleshoot complex deployment issues.
Some of your responsibilities will include:
Write requirements documents and work with engineering and design to build, ship, and support enterprise class software
Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
Support a global engineering, sales, support, customers and partners with a flexible schedule (expect normal North America working hours with occasional calls to support APJC and Europe)
Work in a fast paced, dynamic and interrupt driven environment
Have deeply technical conversations with engineering and customers about:
Operating system APIs, client applications and low level networking
Topics like VPNs, Routing, DNS, Firewalls, Client/Server architectures
Enterprise desktop software deployment and release cycles
Requirements
5-10 years working as a product/program manager shipping desktop enterprise software or relevant experience (server software, operating systems, etc.)
Experience as a PM or Engineer working with operating system APIs and low level networking functions
Technical depth with VPNs, DNS, Firewalls, Client/Server architecture, Routing
Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
Bonus
Shipping kernel drivers or other low level programming experiences
Familiarity with pieces of SASE/SSE such as DLP and TLS Decryption
Experience shipping mobile enterprise software
Compensation
Compensation may be adjusted depending on work location.
For Colorado-based hires: Estimated annual salary of $170,000 – $208,000
For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $192,000 – $234,000
For Bay Area-based hires: Estimated annual salary of $202,000 – $246,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
How to Apply
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