Company Overview
Myticas Consulting is a proven industry-leading IT Staffing and Recruitment organization, with active locations in major North American cities such as Ottawa Ontario, Chicago Illinois, and Atlanta Georgia. Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments. Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables. The “motto” at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment. With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner.
About the job
Job Overview:
We are seeking a ServiceNow Discovery Specialist to implement, configure, and maintain the ServiceNow Discovery module. This role is critical in automating IT asset and service discovery across the enterprise environment, ensuring the accuracy and completeness of the Configuration Management Database (CMDB).
Key Responsibilities:
- Implement and configure the ServiceNow Discovery module to automate IT asset and service discovery.
- Maintain and optimize the CMDB to ensure accuracy, completeness, and reliability.
- Collaborate with IT teams to integrate discovery processes with existing IT infrastructure.
- Troubleshoot discovery issues, resolve errors, and ensure seamless operation of the module.
- Analyze and report on discovery results to identify gaps and opportunities for improvement.
- Provide technical expertise and recommendations to improve CMDB data quality and performance.
- Work closely with ServiceNow platform teams to align discovery solutions with organizational goals.
Required Skills & Experience:
- Proven experience implementing and configuring the ServiceNow Discovery module.
- Strong understanding of Configuration Management Databases (CMDB) and IT asset management.
- Solid background in IT infrastructure (servers, networking, cloud services, etc.).
- Ability to troubleshoot, optimize, and maintain discovery processes.
- Familiarity with ServiceNow platform capabilities and related modules.
- Excellent problem-solving skills and the ability to analyze technical data.
- Strong communication and collaboration skills to work with cross-functional teams.
How to Apply
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