Company Overview
Compunnel, Inc., founded in 1994 and headquartered in New Jersey, is at the forefront of providing customized workforce and digital transformation solutions, enhancing the total experience for our valued business allies. Our approach integrates innovative technologies with a human-centric dialogue, exceeding the needs of our customers, employees, partners, and key growth contributors and delivering exceptional value. With a strategic presence across the United States through over 30 local service delivery centers and global support from our centers in Canada, India, and the UK, Compunnel proudly serves over 200 clients, including 23% of Fortune-listed enterprises. Our expertise is trusted by various clients, from global corporations to various federal, state, and local agencies seeking premier talent solutions. An 12-time honoree by Inc. 5000 as one of the Fastest-Growing Private Companies in the US, Compunnel facilitates businesses in multiple sectors to secure top-tier talent and cutting-edge technology solutions. We specialize in Software Development, Cloud Services, Data Analytics, AI & Machine Learning, Cybersecurity, and Recruitment Solutions in IT, Non IT & for Public Sector. Our AI-powered, intelligent solutions are at the core of our digital offerings, driving smarter decision-making and empowering organizations to bridge the gap between their current and desired states with precision, speed, and a measured approach. For over three decades, we have been the leading choice of more than 23% of Fortune 500 companies for their technology and talent needs.
About the job
Typical Day in Role:
This role provides administrative support to the National Group Disability organization and works closely with both our internal and external customers, including Case Managers, Associate Managers, DA and SDA colleagues, Specialists, Medical Consultants, Lawyers, Plan Sponsors, and Plan Members.
Key Accountabilities & Job Duties
• Processing Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so • Reviewing access requests meticulously and redacting third party information to avoid privacy breach – each document is reviewed to ensure it matches the request and authority above • Privacy Breach incidents are referred to the employee’s leader who handles the resolution and reporting requirements • Handling emails in several group email inboxes • Setting up disability claims and/or handling follow-ups for claims • Handling Client and Control Reports • Issuing payments for vendor invoices • Data entry (from claim forms to claims payment system – Navigator) • Emailing and/or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed • Offsite file tracking/search/retrieval • Handling of media files • Assisting with new client onboarding – transfer of files • New hire onboarding – Ordering IT equipment/access, coordinating with manager of new hire • IT equipment ordering/support for existing employees
Candidate Requirements/Must Have Skills:
1) 2-3 years’ experience data entry experience
2) Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel.
3) Data entry experience (experience using Navigator claims system is a bonus)
4) Attention to detail and accuracy – candidate must be comfortable with data entry work
5) Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines
Nice-To-Have Skills:
1) Familiarity with medical terminology
2) Prior insurance company experience
3) Bilingual – Must be proficient in speaking and writing in both English and French.
Soft Skills Required:
• Tact and diplomacy; able to work independently as well as within a team • Fast learner who is analytical, proactive, and takes initiative • Excellent organization, prioritization, and planning abilities
How to Apply
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