Company Overview
Patch is dedicated to providing customized tech (IT/AV) staffing solutions that meet the unique needs and company culture of our clients across North America. We offer staffing services for a wide range of technical positions, including software developers, network engineers, project managers, cybersecurity professionals, audio visual professionals and many more. Our extensive network of industry contacts and talent pools allows us to quickly identify and attract the best candidates for our clients’ needs. We offer flexible staffing options including temporary, contract-to-hire, and direct placement services. Whether you need to quickly fill a short-term project or hire a permanent employee, we have the expertise and resources to meet your staffing needs.
About the job
We are seeking a highly experienced and motivated Senior Project Manager to lead a large-scale rollout of a new point-of-sale (POS) system. This is a critical role that will involve overseeing all aspects of the project, from strategy and planning to execution and delivery. The ideal candidate has a proven track record of successful POS implementations across multiple locations, preferably on a national scale.
Responsibilities:
- Project Strategy & Planning:
- Develop and manage the overall project plan, including timelines, budget, resources, and risk mitigation strategies.
- Define project scope, objectives, and success criteria in collaboration with stakeholders.
- Establish clear communication and reporting mechanisms.
- Implementation & Delivery:
- Oversee the end-to-end implementation of the new POS system, including hardware and software components.
- Coordinate site installations, ensuring timely and efficient deployment.
- Manage relationships and performance of third-party vendors involved in the rollout.
- Troubleshoot and resolve implementation challenges and roadblocks.
- Stakeholder Management:
- Effectively communicate project updates, risks, and issues to key stakeholders across the organization.
- Build strong relationships with internal teams (operations, IT, training, etc.) and external partners.
- Ensure alignment and buy-in from all stakeholders throughout the project lifecycle.
- Enablement & Training:
- Collaborate with training teams to develop and deliver comprehensive training programs for end-users on the new POS system.
- Create supporting documentation and resources to facilitate a smooth transition for staff.
- Quality Assurance & Optimization:
- Conduct thorough testing and quality assurance checks to ensure the POS system meets all requirements and performs optimally.
- Identify opportunities for process improvement and optimization post-implementation.
Qualifications:
- 10+ years of Project Management experience.
- 5+ years of retail industry experience.
- 2+ years of proven experience in managing large-scale POS system implementations.
- Deep understanding of POS hardware and software technologies.
- Demonstrated expertise in project management methodologies.
- Excellent communication, interpersonal, and presentation skills.
- Strong problem-solving and decision-making abilities.
- Ability to travel frequently to various locations across the country.
How to Apply:
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