Company Overview
LeMans Corporation is the world’s largest distributor of aftermarket products and accessories in the powersports industry. With its companies Parts Unlimited, Parts Canada, Parts Europe and Drag Specialties it sells to over 20,000 dealerships worldwide and continues to bring great products and services to motorcyclists and other powersports enthusiast across the globe.
About the job
Overview
The Collections Specialist is responsible for working closely with the Sales Department to monitor and maintain AR records and accounts.
Essential Function
- sHandles high volume phone calls incoming and outgoing to assigned dealer
- sContacts dealers in individual collector portfolio, regarding past due balances, throughout the wee
- kReconciles dealer disputes as they pertain to payment of outstanding balances that are du
- eProvides customer service to dealers and sales representatives regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payment
- sParticipates in team planning meeting
- sCommunicates and follows up with Dealer Services regarding customer accounts on a timely basi
- sEvaluates customer records and recommends payment plans based credit reporting, payment history and purchase activit
- yMaintains strict confidentialit
- yPerforms other duties and/or tasks as assigne
d
Required Qualifications and Educati
- on5+ years’ B2B collections experience preferr
- edKnowledge of billing and collections procedures/la
- wsExcellent customer service skil
- lsStrong negotiation skil
- lsStrong attention to deta
- ilAbility to prioritize and manage multiple responsibiliti
es
Physical Dema
ndsReasonable accommodations can be made to enable individuals with disabilities to perform the essential functio
- ns.Must be able to remain in a stationary position 7+ ho
- ursMust be able to occasionally move about inside the office to access file cabinets and office machin
- eryMust be able to communicate verbally and writ
- tenMust be able to read from a scr
een
Bene
- fitsHealth Insur
- anceVision Insur
- anceDental Insur
- ance40
- 1(k)Life Insur
- anceAD&D Insur
- anceDisability Insur
- anceFlexible Spending Acc
- ountEmployee Assistance Pro
- gramEmployee Disc
- ountPaid Sick/Personal
- TimePaid Vacation
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